PRIVACY POLICY

Last Updated: [6 August 2026]

This Privacy Policy explains how Wanjia Power HK Company (“Wanjia,” “we,” “us,” or “our”) collects, uses, stores, shares and protects personal information when you visit our website, submit an inquiry, contact our sales team or otherwise communicate with us.
Wanjia Power HK Company is registered in Hong Kong. Our business operations are supported by affiliated manufacturing facilities and operational teams located in Mainland China and Thailand.
By submitting personal information through this website, you acknowledge that your information will be handled as described in this Privacy Policy.

Who we are

The primary operator of this website and the entity responsible for personal information submitted through it is:

Wanjia Power HK Company
Registered in: Hong Kong SAR
Email: sales@wanjia-ylm.cn
Address: [FLAT E, 3/F., PO CHEONGBUILDING, 148-154 NAM CHEONGSTREET, KOWLOON.HK]

For privacy-related requests, please contact us using the email address above and include “Privacy Request” in the subject line.

Scope of This Policy

This Privacy Policy applies to personal information collected through:

  • Our website;
  • Email communications;
  • Telephone communications;
  • Requests for quotations, product information or samples;
  • Business discussions initiated through the website;
  • Follow-up communications relating to potential or existing business relationships.

This website does not currently provide customer registration, account login, online payment or e-commerce checkout functions.

Personal Information We Collect

Depending on how you communicate with us, we may collect the following information:

  • Your name;
  • Business email address or personal email address;
  • Telephone number;
  • Company name, job title and business location;
  • Country or region;
  • Products in which you are interested;
  • Technical specifications, purchasing requirements and quotation requests;
  • Information contained in messages, emails, drawings or documents that you voluntarily provide;
  • Records of our correspondence and business discussions;
  • Basic technical information generated when you access the website, such as IP address, browser type, device type, access time, requested pages and server security logs.

Please do not submit sensitive personal information, identity documents, payment card information, passwords, health information or other information that is not necessary for your business inquiry.

Information You Provide When Contacting Us

Our website does not currently collect or store customer inquiries through online forms. Visitors may contact us directly by email, telephone, fax, or other contact methods displayed on the website.

When you contact us, you may voluntarily provide information such as your name, email address, telephone number, company name, job title, product requirements, and the contents of your message.

We may use the information you provide to:

  • understand your product, sourcing, or cooperation requirements;
  • respond to your inquiry and communicate with you;
  • provide product information, quotations, or samples;
  • discuss specifications, certifications, customization, and manufacturing arrangements;
  • arrange meetings, factory visits, or further business discussions;
  • maintain necessary records of business communications;
  • provide follow-up support for potential or existing business relationships.

Providing personal information is voluntary. However, if you do not provide sufficient contact details or relevant information, we may be unable to respond to your inquiry or provide the requested assistance.

Information provided by email, telephone, or fax may be shared, where reasonably necessary, with relevant personnel of Wanjia Power HK Company and our manufacturing operations in Mainland China and Thailand for the purposes of responding to inquiries, preparing quotations, evaluating product requirements, and supporting business cooperation..

Purposes and Legal Bases for Processing

We process personal information only where there is an appropriate reason to do so. Depending on the circumstances and applicable law, our processing may be based on:

  • Your consent;
  • Taking steps at your request before entering into a contract;
  • Performing or managing a contract with you or your company;
  • Our legitimate business interests in responding to inquiries, operating our business, maintaining business relationships and protecting our systems;
  • Compliance with legal, regulatory, accounting or tax obligations;
  • The establishment, exercise or defence of legal claims.

Where processing is based on consent, you may withdraw that consent by contacting us. Withdrawal does not affect processing lawfully carried out before the withdrawal.

How We Use Personal Information

We may use personal information to:

  • Communicate with customers, potential customers, suppliers and business partners;
  • Prepare and send quotations;
  • Evaluate product and customization requirements;
  • Coordinate product development, manufacturing and delivery;
  • Provide after-sales and technical support;
  • Manage orders and commercial relationships;
  • Arrange factory visits, exhibitions and business meetings;
  • Maintain business, quality and compliance records;
  • Prevent fraud, spam, misuse and cybersecurity threats;
  • Comply with legal and regulatory requirements;
  • Establish, exercise or defend legal rights;
  • Improve our products, services and customer communication processes.

We will not use personal information for purposes that are materially incompatible with the purposes described above unless permitted by law or after providing an appropriate notice.

Sharing Within Wanjia’s Business Operations

To respond to inquiries and provide products and services, personal information may be shared among:

  • Wanjia Power HK Company in Hong Kong;
  • Our manufacturing facility and relevant operational teams in Mainland China;
  • Our manufacturing facility and relevant operational teams in Thailand;
  • Employees responsible for sales, engineering, product development, quotations, manufacturing, quality control, logistics, finance, management and customer support.

Although the Hong Kong trading company and manufacturing facilities may operate through different legal entities, they work together as part of Wanjia’s business operations and may share relevant personnel and management resources. Information is shared only to the extent reasonably necessary for purposes such as preparing quotations, assessing specifications, manufacturing products, arranging delivery and supporting customer relationships. Access should be limited to personnel who have a legitimate business need to handle the information.

Sharing with External Service Providers

We may also disclose limited personal information to third parties that support our operations, including:

  • Website hosting and technical service providers;
  • Email and communication service providers;
  • Information technology and cybersecurity providers;
  • Freight forwarders, logistics providers and customs agents;
  • Certification, inspection and testing organizations;
  • Professional advisers, including lawyers, accountants and auditors;
  • Government, regulatory, judicial or law-enforcement authorities where required by law;
  • Prospective buyers, successors or advisers in connection with a corporate restructuring, merger, acquisition or transfer of business, subject to appropriate safeguards.

These parties may process personal information only for relevant services or legal purposes and should be subject to appropriate confidentiality, security or contractual obligations.

International and Cross-Border Transfers

Because Wanjia operates through teams and facilities in Hong Kong, Mainland China and Thailand, information submitted through the website may be accessed, stored or processed in one or more of these locations.

Information may also be processed by service providers located in other jurisdictions.

Where required by applicable law, we will take reasonable and appropriate measures for cross-border transfers, which may include:

  • Providing appropriate notice;
  • Obtaining consent where legally required;
  • Limiting the amount of information transferred;
  • Entering into contractual data-protection arrangements;
  • Conducting necessary assessments;
  • Implementing technical and organizational security measures;
  • Using another legally recognized transfer mechanism.

The privacy and data-protection laws of the destination country may differ from those of your country. However, we will seek to protect personal information in accordance with this Privacy Policy and applicable legal requirements.

European Economic Area and United Kingdom

Where the EU General Data Protection Regulation or applicable United Kingdom data-protection law applies, individuals may have rights including:

  • The right to be informed about processing;
  • The right to request access to personal data;
  • The right to request correction of inaccurate data;
  • The right to request deletion in certain circumstances;
  • The right to restrict processing;
  • The right to object to processing based on legitimate interests;
  • The right to withdraw consent;
  • The right to data portability where applicable;
  • The right to lodge a complaint with a competent supervisory authority.

We do not make decisions that produce legal or similarly significant effects solely through automated processing of information submitted through our inquiry forms. When transferring applicable personal data outside the European Economic Area or United Kingdom, we will use an appropriate legal transfer mechanism where required.

Mainland China

Where the Personal Information Protection Law of the People’s Republic of China and related rules apply, individuals may have rights to:

  • Know and make decisions about the processing of their personal information;
  • Restrict or refuse certain processing;
  • Request access to or copies of personal information;
  • Request correction or completion;
  • Request deletion where legal conditions are satisfied;
  • Request an explanation of our personal-information handling practices;
  • Withdraw consent where processing relies on consent.

Where legally required for the provision of personal information outside Mainland China, we will provide relevant notices, obtain separate consent or implement other required transfer procedures.

Hong Kong SAR

Where Hong Kong’s Personal Data (Privacy) Ordinance applies, we process personal data in accordance with applicable data-protection principles relating to:

  • Lawful and fair collection;
  • Specifying the purpose of collection;
  • Data accuracy;
  • Retention limitation;
  • Use limitation;
  • Data security;
  • Openness and transparency;
  • Access to and correction of personal data.

You may request access to or correction of personal data held by us, subject to applicable legal conditions and exemptions.

Thailand

Where Thailand’s Personal Data Protection Act applies, individuals may have rights to:

  • Receive information about processing;
  • Request access to and copies of personal data;
  • Request correction;
  • Request deletion or destruction in applicable circumstances;
  • Restrict processing;
  • Object to certain processing;
  • Withdraw consent;
  • Request data portability where applicable;
  • Lodge a complaint with the relevant authority.

Requests will be handled in accordance with applicable Thai law and any relevant exceptions.

North American Visitors

Depending on your location and whether the relevant law applies to Wanjia, you may have rights to request information about personal data we collect, request access, correction or deletion, and receive information about disclosures of personal information. Wanjia does not sell personal information for money. We also do not knowingly share personal information for cross-context behavioural advertising. Because the website does not currently use behavioural advertising or advertising-tracking technology, we do not presently provide a “Do Not Sell or Share My Personal Information” mechanism. We will revise this position if our practices change or such a mechanism becomes legally necessary.

Cookies and Similar Technologies

We do not currently use advertising cookies, behavioural-tracking cookies or third-party analytics cookies for profiling visitors.

The website may nevertheless use strictly necessary technical functions required for:

  • Website security;
  • Spam prevention;
  • Form submission;
  • Network routing;
  • Server operation;
  • Session integrity;
  • Load balancing;
  • Error detection.

Our web server or hosting provider may automatically generate technical logs, including IP addresses, access times, browser details and requested pages. These logs are used for security, diagnostics and reliable website operation, rather than advertising or behavioural profiling.

If we introduce analytics, advertising or other non-essential cookies in the future, we will update this Privacy Policy and implement any legally required notice or consent mechanism.

Direct Marketing

We may send business-related follow-up communications where you have requested information, submitted an inquiry or established a commercial relationship with us. We will not use personal information for unrelated promotional marketing where consent or another legal basis is required and has not been obtained. You may stop receiving non-essential promotional emails by:

We may still send communications necessary for an existing inquiry, order, contract, safety matter or legal obligation.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy. The applicable period may depend on:

  • Whether an inquiry develops into a customer relationship;
  • The duration of negotiations or a contract;
  • Product warranty or after-sales requirements;
  • Quality, certification or traceability obligations;
  • Tax, accounting, customs or legal requirements;
  • Limitation periods for potential disputes;
  • The need to protect legal rights.

General inquiries that do not lead to further business should be reviewed and deleted or anonymized after a reasonable period. Commercial, contractual and compliance records may be kept for longer where required.

Security

We use reasonable administrative, technical and organizational measures intended to protect personal information against:

  • Unauthorized access;
  • Accidental loss;
  • Improper disclosure;
  • Alteration;
  • Misuse;
  • Destruction.

Measures may include access controls, account security, staff confidentiality requirements, data minimization, system maintenance, backups and restrictions on internal sharing. No method of transmission or electronic storage is completely secure. We therefore cannot guarantee absolute security.

Data Breaches

If we become aware of a personal-data breach, we will investigate the incident and take reasonable steps to contain and address it. Where required by applicable law, we will notify the relevant regulatory authority and affected individuals within the required period.

Your Privacy Rights

Depending on your location and applicable law, you may request that we:

  • Confirm whether we process your personal information;
  • Provide access to your information;
  • Provide a copy of your information;
  • Correct inaccurate or incomplete information;
  • Delete information;
  • Restrict or stop certain processing;
  • Explain how information has been used or shared;
  • Withdraw consent;
  • Provide information in a portable format where applicable;
  • Stop certain direct-marketing communications.

To exercise a right, email sales@wanjia-ylm.cn with the subject line “Privacy Request.” Please include sufficient details to help us locate the relevant information. We may request reasonable proof of identity and authority before acting on a request. We will not request more identifying information than reasonably necessary for verification. Requests will be handled within the period required by applicable law. Certain rights may be subject to legal exceptions, including obligations to retain commercial records or information needed to establish or defend legal claims.

Children’s Privacy

This website is intended for business and professional users and is not directed to children. We do not knowingly collect personal information from children. If we learn that a child has submitted personal information without appropriate authorization, we will take reasonable steps to delete it.

Third-Party Websites

Our website may contain links to third-party websites, such as certification organizations, exhibition organizers, social media platforms or business partners. We are not responsible for the privacy practices, security or content of independent third-party websites. Visitors should review the privacy policies of those websites before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy when our website functions, processing practices, business structure or legal obligations change. The updated version will be published on this page with a revised “Last Updated” date. Material changes may also be communicated through an additional website notice where appropriate.

Contact Us

For questions, requests or complaints concerning this Privacy Policy or the handling of personal information, please contact:

Wanjia Power HK Company
Email: sales@wanjia-ylm.cn
Subject: Privacy Request
Hong Kong address: [FLAT E, 3/F., PO CHEONGBUILDING, 148-154 NAM CHEONGSTREET, KOWLOON.HK]
Telephone: +86 571 8719 5587 — Press 0 for operator

You may also have the right to contact the relevant privacy or data-protection authority in your jurisdiction.